Customer care standards
Our Customer Commitment
Our staff are committed to promoting the visions and values of our organisation, and strive to deliver the best possible customer care.
Our key Customer Service Objectives:
- To ensure that all of our customers, irrespective of their age, gender, class, marital status, nationality, ethnic origin, disability, religious belief or sexual orientation, are treated with the highest possible standards of customer service
- To provide clear and efficient lines of communications
- To encourage customer feedback, listen and respond appropriately
- To ensure the comfort and safety of customers by providing regular training and support to staff and volunteers
If you wish to contact The Stables regarding any aspect of the service you have received during your visit, please contact the box office by email firstname.lastname@example.org, by phone on 01908 280800 or in writing to The Stables, Stockwell Lane, Wavendon, Milton Keynes, MK17 8LU.
If you request a response we will aim to acknowledge your correspondence within five working days.