Booking information
Box office
Box office opening hours
Our box office phone lines - 01908 280800 - and in-person booking service are open as follows this week:
Thursday 19th December – 10am - 8pm
Friday 20th December – 1:30pm – 4:30pm
Saturday 21st December - 10am - 8pm
Sunday 22nd December – 10am - 8pm
Monday 23rd December – 10am – 2:30pm
Tuesday 24th December – 10am – 2:30pm
CLOSED UNTIL 3rd Jan 2025 - 1pm - 6pm
Please do not try to book tickets in-person at The Stables outside of these times - the box office will be closed, and we don't want you to have a wasted journey.
Contact the box office by email
You can contact the box office at any time by email on boxoffice@stables.org and a member of the team will reply to your enquiry as soon as possible.
Book online
Our online booking service via our website is also available 24/7. Once you have set up your online account, you are ready to go. Your tickets and booking confirmation will be automatically emailed to you as soon as you have completed your booking.
If you have any specific access needs or require help with your booking, please call or email the box office.
Rescheduled/cancelled performances
As and when we need to, we will contact ticket-holders directly by email with information regarding the status of individual shows. If events are cancelled and are not to be rescheduled, customers will be offered a refund for the value of the ticket, excluding any booking fees paid.
IMPORTANT - please check your spam/junk folders as some emails may be delivered to them.
Jim Marshall Auditorium seating plan
Payment options
We accept Visa, Mastercard and Visa Delta.
Reservations
Ticket reservations must be paid for within three days of booking (excluding groups and Friends of The Stables who can reserve for up to seven days). We are unable to reserve tickets without payment within seven days prior to the performance.
Booking fees
- For tickets up to £10, a commission fee of £1 per ticket will be charged
- For tickets between £10.01 and £15, a commission fee of £1.50 per ticket will be charged
- For tickets between £15.01 and £25, a commission fee of £2.50 per ticket will be charged
- For tickets more than £25, a commission fee of £3.50 per ticket will be charged
- From Friday 24 November 2023, for tickets more than £35, a commission fee of £4.50 per ticket will be charged.
These fees will apply to all booking channels – in person, by phone and online – and replace all previous booking charges and fees.
Booking fees do not apply to educational workshop, courses and events.
All prices published on this website reflect the charges above and are inclusive of all booking commissions, i.e this is the total price you will pay per ticket.
We charge booking fees to help us cover some of the costs associated with running a box office, including staffing, IT software, banking costs and building overheads.
We will also be offering customers the option to print their own tickets at home. Tickets can also be collected at the box office or alternatively posted out for an additional cost of £2.
Terms and conditions
Concessions/discounts
Concessions are available on selected performances and where they apply are indicated on the ticket pricing details.
Gift vouchers
Gift ticket vouchers for The Stables (any denomination) or for Café in 2 and Bar (available in £5 denominations) are available to purchase from the box office.
Data Protection
We would like to add or retain your details to keep you informed about future events promoted by The Stables. When you make your first booking with us, you will be asked whether you want to receive such information. To be removed from our mailing lists at any time, please call or email the box office boxoffice@stables.org