We aim to be a welcoming and accessible organisation, and are continually updating and improving our provision for all our audiences.
Please advise our box office staff when booking your tickets if you have questions or concerns about access.
The Stables is highly accessible to customers with limited mobility. There is a lift available giving access to seats on lower accessible levels. The only inaccessible public area is in the raised seating part of the auditorium which has stepped seating and is reached via a staircase that is not suitable for those with mobility problems. Our box office team can guide you when buying tickets.
We can accommodate eight people in wheelchairs per performance, subject to availability.
Customer Assistants are on hand at the majority of events to help you and they will be happy to bring refreshments to you in the auditorium during the interval. Please feel free to bring a cushion or back support with you if required. We also have a limited number of booster seats for younger children.
There are three accessible public toilets – one as part of the main toilet area situated in the foyer, further toilets are located next to the ladies and within the gents, both accessible from the auditorium.
Facilities for hearing impaired customers
The main auditorium is fitted with an Ampetronic system. To use this system you must have a hearing aid with either a switchable or auto-detect T-Setting built in. As the signal is stronger in certain areas of the auditorium please advise our box office staff at the time of booking if you would like to take advantage of this facility.
Stage 2 has its own hearing assistance system. Customers will need to wear one of our hearing devices, available from the box office. We have two types of hearing device, either to boost sound, or a personal induction loop if your hearing aid has a T-Setting.
Assistance dogs are welcome, but please advise us when you book so that we can allocate appropriate seats and inform you of any special effects that might affect your dog's comfort.
Café in 2
Café in 2 and the main bar both have flat access from the foyer and main doors. If you are planning to eat in Café in2 and have specific dietary, seating or other requirements, please call the box office in advance of your visit. We usually offer a vegetarian (V) and Gluten Free (GF) option, indicated on the menu, though we are unable to accommodate all dietary needs without prior notice. Please note we cannot guarantee that our food will not contain traces of nuts or other allergens.